Privacy Policy

Who We Are

Huachuhuanyu is a China-based supplier of commercial cooking equipment. For the processing described in this policy, Huachuhuanyu is the organization responsible for deciding why and how personal information is used, unless another notice says otherwise.

Questions or privacy requests may be sent to zhifei5188@gmail.com.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact details: name, business email address, telephone or WhatsApp number, company name, and country.
• Business inquiry details: buyer type, expected order quantity, purchase timeline, OEM or private-label requirements, product interests, specifications, and messages.
• Commercial records: quotations, correspondence, order, invoice, shipping, warranty, and customer-service information.
• Website and device data: IP address, browser and device type, referring page, pages viewed, approximate region, and cookie or similar identifier data when those technologies are used.

Please do not send sensitive personal information that is not necessary for your business inquiry.

How We Collect Information

We collect information directly from you when you contact us through our website, email, telephone, WhatsApp, social media, or other business channels. If you submit a Meta Instant Form, Meta provides the form information to us according to your submission and Meta's own terms and privacy practices.

We may also collect limited technical information automatically from our website and receive information from distributors, logistics providers, trade-show contacts, or other business partners where permitted by law.

How We Use Information

We may use personal information to:

• Respond to inquiries and communicate with you about our products and services.
• Prepare pricing, product specifications, shipping options, OEM or private-label proposals, and other requested materials.
• Take steps you request before entering a contract and administer quotations, orders, payments, delivery, warranties, and customer support.
• Maintain records, improve our products and services, secure our website and communications, and prevent fraud or misuse.
• Comply with tax, accounting, customs, trade, sanctions, court, regulatory, and other legal requirements.
• Send product or business updates where permitted by law. You can opt out of marketing messages at any time.

Legal Bases

Where European Union or United Kingdom data-protection law applies, we rely on one or more of these legal bases:

• Steps before a contract or performance of a contract when you request a quotation, negotiate an order, or purchase from us.
• Legitimate interests in responding to B2B inquiries, operating and improving our business, securing our services, preventing fraud, and maintaining appropriate business records, provided those interests are not overridden by your rights.
• Legal obligations when processing is needed to comply with applicable law.
• Consent when required, including for certain marketing communications or optional cookies. You may withdraw consent at any time without affecting earlier lawful processing.

How We Share Information

We may share information only as reasonably necessary with Meta when you use a Meta Instant Form; providers supporting hosting, email, customer relationship management, analytics, communications, storage, security, and professional services; manufacturing, logistics, customs, payment, and warranty partners; authorities where legally required; and a successor or adviser in a business transaction subject to appropriate confidentiality measures.

We require service providers to handle information for authorized purposes and protect it appropriately. We do not sell your personal information or use it for cross-context behavioral advertising.

International Data Transfers

Huachuhuanyu is based in China and serves international customers. Your information may therefore be processed in China and other countries where we or our service providers operate. Privacy laws in those countries may differ from the laws where you live.

Where applicable law requires transfer safeguards, we use appropriate contractual, technical, or organizational measures and provide further information about relevant safeguards on request.

Data Retention

We normally retain lead and inquiry information for up to 24 months after our last meaningful contact so that we can respond to follow-up questions and maintain relevant business history. We may delete it earlier when it is no longer needed.

Contract, invoice, payment, shipping, customs, tax, warranty, and dispute records may be kept for longer when required by law or reasonably necessary to establish, exercise, or defend legal claims. We may keep limited suppression records as needed to honor an opt-out request.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and the law that applies, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal information; withdraw consent; opt out of direct marketing; and receive information about how your data is used and shared.

California residents may also have applicable rights to know, correct, or delete personal information, to opt out of sale or sharing, to limit certain uses of sensitive personal information, and not to be discriminated against for exercising privacy rights. Huachuhuanyu does not sell personal information or share it for cross-context behavioral advertising.

To exercise a right, email zhifei5188@gmail.com. Describe your request and the country or state where you live. We may ask for reasonable information to verify your identity and authority.

Cookies

Our website may use cookies or similar technologies. Strictly necessary technologies support core functions such as security and page delivery. Optional analytics or advertising technologies, if enabled, help measure usage or marketing performance. Where required, we ask for consent before using optional cookies.

Children's Privacy

Our products and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.

Third-Party Services

Our website, advertisements, and communications may link to or use services operated by Meta or other third parties. Those parties control their own privacy practices. We encourage you to review their privacy notices before providing information directly to them.

Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised version on this page and update the effective date. Material changes may be highlighted through an additional notice where appropriate.

Contact Us

For privacy questions, requests, or complaints, contact:

This policy is intended to describe our current practices in clear language. It is not a substitute for jurisdiction-specific legal advice.